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Privacy Policy

The privacy and protection of your personal information is a serious matter to Student Assistance Foundation and our employees. That is why we are taking this opportunity to describe our privacy policies and the steps our company takes to protect your personal information. It should come as no surprise that any nonpublic personal information collected by us is protected and treated as highly confidential.

The following Privacy Practices and Principles explain exactly how we protect your personal financial information.

Collection of Information

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications, forms or other correspondence
  • Information we receive from a consumer reporting agency
  • Information we receive from your school, your lending institution, your loan servicer and any guarantor of your loan

Sharing of Information

We do not release, disclose, or sell nonpublic personal information about current and former customers to anyone, except as permitted by law.

Student Assistance Foundation restricts access to your personal and account information to those employees and contracted third parties who need to know that information in order to provide products or services to you. Our employees and contracted third parties are required to keep any nonpublic personal information we provide them confidential and secure and to use it only for its intended purpose or for other purposes described in this notice. We also maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Because of the many different relationships we have with the users of our websites, it is possible that disclosure of information provided by website users might be required in the delivery of our services to users in the following circumstances:

  • When users have authorized the disclosure of information through certifications of loan applications and promissory notes, the Free Application for Federal Student Aid (FAFSA), and documents held by us and our partners such as schools, lenders, servicers, United States Department of Education, and guarantors of users' financial aid.
  • When we need to share information to provide services a user has requested.
  • When we need to provide the information to our business partners that perform services for users.
  • When we are required by law to disclose user information by order of court, pursuant to state, local, federal, or international statue, regulation or mandate, and in cooperation with law enforcement agencies.

Additionally, we may use information provided by users for the following internal purposes providing services to users, complying with local, state, or federal financial aid statutes and regulations, ensuring accurate contact and billing information for users, and analyzing the efficiency of its websites.

Under our administration of the Federal Family Education Loan Program (FFELP), Student Assistance Foundation requires the disclosure of Social Security numbers by applicants for loans under FFELP. The primary use of this information is to verify user identity, to determine user program eligibility and benefits, to permit the servicing of user financial aid, to certify user attendance and status at an approved higher educational institution, and in the event necessary, to locate users. The disclosure of a user’s Social Security number by a user is mandatory for the user to participate in the FFELP.

Your personal information is shared with your school, the lending institution you borrowed from, our loan servicer, credit reporting and student loan reporting agencies, and any guarantor of your loan, all as permitted by law or as necessary to process and service your student loan. In addition, Student Assistance Foundation intends to share publicly available information (name, address, telephone number, email, etc.) for the purposes of conducting educational and charitable causes. Any such contact by Student Assistance Foundation could occur while your loans are outstanding, as well as after they have been paid in full. You may choose to opt out of the disclosure of your publicly available personal information for the purpose of this kind of contact by checking the box by the statement under the section entitled “Opt Out,” signing the statement and returning it to Student Assistance Foundation at the address below. You have thirty (30) days to return your opt out to Student Assistance Foundation before any contact begins. At any time after those thirty (30) days, you still may return your opt out, after which Student Assistance Foundation will not send you any further such solicitations.

OPT OUT

I hereby direct that Student Assistance Foundation not disclose my publicly available personal information for the purpose of conducting education and charitable purposes.
Signature:
 
Print Name:
 
Social Security Number:
 

CONTACTING US

If you have any questions regarding this policy, please contact us using the information below:

Student Assistance Foundation Client Services
PO Box 5209
Helena MT 59604-9947
Email: customerservice@safmt.org
Phone: (800) 852-2761